Why we collect your personal information
We collect your personal information because it helps us deliver a superior level of customer service.
It enables us to give you more convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product news, special offers and events that you might like to hear about.
Personal information we collect
Personal information means any information that is related to an identified person, or that may be used to identify an individual, including, but not limited to: first and last name; email address; home address, post code or other physical address or other contact information; and other personal information necessary or useful to provide a product or service that you have requested by NVSMART.
We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this policy.
NVSMART takes your privacy very seriously. We do not sell or rent your any information to other marketers. The types of personal information we collect and what we do with that information are listed below.
Technical data such as IP address, Browse Data, Cookies, time zoneWe may collect non-personally identifiable information that is generated automatically while you are visiting or using our Website for statistical purposes, in order to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor.
This data includes, but is not limited to, information such as IP address, web pages visited before and after visiting the Website, date and time, domain type, type of browsers/devices you use, web pages you view and links you click on within the Website and interactions with an advertisement delivered by us or a third party advertising vendor.
This type of information may be collected using different types of technologies, such as cookies. cookies contain information that is transferred to your computer's hard drive.
We may also aggregate information relating to our visitors' traffic patterns from the data that we collect and retain,and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers.
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, visit http://www.allaboutcookies.org.
You may visit our website anonymously if you wish, by using appropriate software available from or through third parties.
Credit Card Information
We collect credit card and billing information from visitors who make purchases from our online store. We use this information to bill the customer for product purchases. Credit card data will not be saved.
Collection and processing of credit cards is performed by the third-party service provider Paypal www.paypal.com. This third party provider is not authorized or permitted to use personal information for any other reason other than those pertaining to processing order transactions.
We appreciate your questions and comments about the Website and services and welcome your e-mails and questions submitted to the Website. It will result in your e-mail address being added to the NVSMART e-mail list.
We will only use the e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. Additionally, we use the e-mail addresses to notify visitors about recent updates to our website, to provide product or service news notifications or to send newsletters and promotions. We also use the e-mail addresses to process orders for products, services, brochures and other written materials, to respond to customer questions, to provide customer service and to inquire as to customer satisfaction and feedback.
You may unsubscribe to our e-mails at any time by opting out of e-mail subscriptions with the “unsubscribe” link included in each e-mail. Your e-mail address will be removed from our marketing list within seven days.
Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Personal information used for orders
When you order products from our website, you need to provide your personal information including your name, billing address and phone number. This information is used mainly to process orders placed on our online store and to facilitate support and delivery of products you have ordered. Your billing address and telephone number may also be used to contact you about orders placed on-line or to provide information that you have requested.
If you post reviews or comments on our site and blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in comments on our blog.
How we may use your personal information?
NVSMART may use your personal information for the following purposes:
- Deliver, verify the products and services you have requested, or perform changes and provide technical support and after-sales services for the foregoing products and services based on your requirements.
- Provide personalized user experience and content
- Subject to your consent, we may send you information about products and services you might be interested in, invite you to our promotional activities and market surveys, or send marketing information to you. If you change your mind, you may withdraw your consent at any time.
- Carry out internal auditing, data analysis, and research; analyses business operation efficiency and measure market shares; and improve our products and services.
- Process pursuant to laws and regulations, e.g. tax, authority requests.
- Other purposes within specific services or with your consent.
Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Where our site may contain links to third-party websites, services and products. All links to third-party websites, products, and services are provided for users' convenience only. You need to determine your interaction with such links on your own. Before submitting your personal information to third parties, please read and refer to these third parties' privacy policies
Updates to This Statement
We reserve the right to update this Statement at any time.
Should this Statement be revised from time to time, we will release the change notice via various channels, for example, posting the latest version on our official website: https://www.nvlok.com.
The Site is not intended for individuals under the age of 13.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
[Re: Privacy Compliance Officer]
Gu Dai Road No.3009 the 5th Floor, Room 502 Shanghai, 210100 Shanghai, China